Eargo Debuts New OTC Hearing Aid

Eargo Inc. has launched its most advanced self-fitting over-the-counter (OTC) hearing aid, the Eargo 8. Merging high-definition sound quality with a virtually invisible design, Eargo 8 is the first product to be introduced by LXE Hearing, a hearing health company born from the merger of Eargo and hearX, maker of Lexie hearing aids.

The launch is occurring as demand for accessible, high-quality hearing aids continues to rise. While the over-the-counter (OTC) hearing aid landscape is still evolving, Eargo has identified and addressed several critical gaps in the market—consumers are frustrated by the lack of quality, high-performance OTC products and customer education at retail as well as by the minimal post-purchase support available that can be especially vital to those who are new to hearing aids, company bigwigs claim.

“We’re proud to unveil Eargo 8—this isn’t just another hearing aid, it’s a leap forward in technology, user experience, and accessibility,” LXE Hearing Chief Technology Officer Tim Trine said. “With Eargo 8, we’ve achieved an extraordinary breakthrough in sound quality and user experience that redefines what OTC hearing aids should be. We’ve done the research, pushed the technology, and listened to our customers to deliver a smarter, sleeker, and more accessible model.”

Eargo 8 was engineered with premium features, technology, and design while delivering essential post-purchase assistance for a seamless integration into users’ lives. The Eargo 8 has several new features, including:

• Smart Sound Adjust: Analyzes the user’s environment and automatically adjusts to the noise levels. When entering a noisy restaurant or crowded place, this new feature automatically utilizes fast-acting noise reduction without requiring the user to fuss with controls.
• Device Scan: An exclusive new feature that serves as a wellness check for the device. Device Scan helps users monitor Eargo 8 device health and identify maintenance needs to ensure long-term device performance. Eargo holds the patent for this technology, and Eargo 8 is the only device in the category to have this patented feature.
• Extended Life Charger: The Eargo 8 device is housed in a sleek, extended-life charging case that provides two weeks of full recharges. The Eargo 8 charger features the best total battery life in the category (according to the company) and is also wireless charging compatible.
• Eargo Support: Whether with live help or with the Eargo app, users can choose the amount of help or autonomy they desire. Eargo 8 comes with support, including live assistance, tutorials, and an extended library of reference resources that surpass typical offerings at OTC. Eargo support is known for rapid response times, and Eargo hearing aid experts are industry veterans with an average of 18 years’ experience.
• Two-Year Warranty: Eargo 8 also includes a two-year warranty, double the one-year coverage typically offered by other OTC hearing aid brands.

“With the launch of Eargo 8, we pushed the boundaries of what is possible for such a small, compact and nearly invisible design. We remain committed to raising the bar for hearing wellness while delivering value for our customers,” LXE Hearing CEO Nic Klopper stated. “Traditional prescription hearing aids and other nearly invisible options can be prohibitively expensive for consumers, costing upwards of $7,000. This puts quality, comfort, and support out of reach for many. Eargo was founded on a mission to battle this and improve access and affordability for more people. And with Eargo 8, we’ve packed more advancements than ever in our OTC device and are proud to have successfully reduced our pricing to make premium hearing more accessible than ever.”

Eargo is an LXE Hearing company on a mission to improve hearing health. Its products and go-to-market approach address the major challenges of traditional hearing aid adoption, including social stigma, accessibility, and cost. Eargo hearing aids are touted as the first virtually invisible, rechargeable, complete-in-canal, U.S. Food and Drug Administration-regulated devices indicated to compensate for mild to moderate hearing loss.

LXE Hearing is a comprehensive hearing health company with a collective 25 years of experience as hearing health innovators. LXE Hearing seeks to set new industry standards that marries Eargo’s and Lexie’s credentials in design, device features, sound technology and mobile platforms against the background of the companies’ customer-first ethos.